Questions About Your Removal

These are some of the most common questions we get asked when planning a removal. Click or tap to expand our frequently asked questions below.

How far ahead should we book in?

Usually at least two weeks before your preferred moving date.

Will the weather affect moving day?

In most cases, we will be there regardless. If rain will affect your driveway, please let us know.

Where will you put our boxes at unload?

Usually in there appropriate rooms, unless you'd prefer them all in one area.

Can our clothes stay in drawers?

With light clothing this is okay, but only for clothing.

Do we have to empty our fridge and freezer?

Fridge definitely needs to be empty; smaller chest freezers can be up to half full.

We have a bad staircase or rock steps. Will that cost more?

Maybe. Please let us know this at time of quoting, otherwise before the moving day.

We have some precious furniture; how will this be dealt with?

We have vast experience moving antiques and valuables. They will be respected and cared for.

What can we do to help leading up to moving day?

Pull bed frames apart; have all small items in sealed, strong boxes; have everything accessible (preferrably not packed into one room); DO NOT water plants for a couple of days before the move; empty the water tray on fridges; let us know if you have more boxes than estimated.

When will I pay?

Either on the day by EFTPOS or OSKO transfer, or prior to moving day via Funds Transfer.

Will you only charge what you quoted?

Yes, if your list and access are as described, the quote will not change

Do you deliver door to door, on one truck?

Yes, we deliver on the truck we load onto, direct to your address.

We are relocating to Sydney, and wonder whether you do door-to-door?

Yes, we move to Sydney and collect from Sydney. It doesn't matter if you have one piece, or your whole houseful, we move you door to door, and place your furniture where you want it.

Do I need to provide my own covers or blankets?

No. The trucks have all the padded removal pads necessary. If you want to cover your mattresses, feel free to do that.

Customer Testimonials

  • " Such a brilliant experience thanks Alex. Absolute legends- no damage, on time, took heaps of stuff I forgot to list :} "

    4.5 star rating

    Steve Harrington

    Inverell to Caloundra

  • " We’ve moved a lot, and you blokes are the most careful we’ve had. "

    4.5 star rating


    Canberra to Evans Head

  • " What a professional job you’ve done. I’m glad I booked you. "

    5 star rating


    Inverell to Casino

  • " We have moved more than a dozen times over the past 15 years, and we had just had the best service ever from McKee's. Alex, Michael and Laura were so polite and helpful. The McKee family were by far the best team we've ever had move our belongings. "

    5 star rating

    Rebecca Lucas

  • " Confident in what they do. Competitive in pricing. Caring about job pick up, packing and delivery. Capable and trustworthy family company we have used many times and with all 3 generations. "

    5 star rating

    Elizabeth Scheu

  • " Our removal included a grand piano, a super large fridge, and some heavy antique furniture. The house we moved into wasn't at all easy for the removalists. McKee's just did everything well, and without complaint. I 100% recommend McKee's Removals. "

    5 star rating

    Samantha McKinlay

  • " I don't usually write reviews, but these guys were just amazing. Moving day is a stressful time, but it couldn't have been smoother. Everything arrived without any damage. Couldn't recommend them any higher. I wish there was a six star! "

    5 star rating

    Stephanie Graham

  • " These blokes moved us from Gunnedah to Kyogle a couple of years ago, then down to Forster yesterday. They did everything we needed, and extra, without any complaint. We had extra stuff but they only charged us the original price. "

    5 star rating

    Harry Manning

    Gunnedah to Forster

  • " Thank you for being so understanding on a difficult day. "

    5 star rating


    Sutherland to Ballina